File restore is always a vital feature to have. You can never be prepared for that moment when an important document is accidentally deleted, overwritten or even worse, infected by malware.
A common misconception is that by storing your documents in the cloud, you relieve yourself of any responsibility for backing these documents up. That fact is, this simply isn’t true.
Your cloud provider i.e. Microsoft, AWS, Dropbox etc. are responsible for keeping their service online within their SLAs but if you accidentally delete a document, it is generally up to you to get it back.
I say “generally,” because Microsoft have now brought in some additional features in Office 365 to help you out.
The first of these is the recycle bin. This isn’t a new feature but it’s one that many people aren’t aware of. Just like the recycle bin on your Windows desktop, if you accidentally delete a file, you can go in there and restore it.
If you delete a file in SharePoint, you can restore this from the recycle bin by following these steps:
Microsoft have recently extended this functionality to be able to restore an entire document library to an earlier date. This was announced by Microsoft earlier in 2019 and has now been rolled out to Microsoft 365 and Office 365 tenancies.
This feature would be particularly useful in situations where the entire library had become compromised, such as with a malware infection.
Here is how you restore a Document Library:
So there you have it. A couple of ways to restore files in SharePoint that you may not have previously been aware of. Happy restoring!
Strong security starts with your accounts. If your accounts have weak, insecure and unsafe passwords that can be easily guessed or cracked then you will be leaving yourself open to anyone walking right into your online life and taking whatever they like.
Here are the steps you need to take to ensure you are keeping your passwords safe.
Go through all your passwords right away and make sure that they are:
As an example, “K3*#8ics&LE@%Du” is a strong password. “Password1” is not.
Bonus Tip – Auto-generate your complex passwords using a password manager (see below).
A fairly obvious one this – if you have the same password for every account, someone only needs to guess the password right once to get access to all of your accounts. If you have any duplicate passwords, change these right away.
Bonus Tip – Your password manager can check this for you.
Unless you have a photographic memory, it’s going to be pretty tricky to remember all of your passwords, especially if you have created unique and complex passwords as recommended above.
A password manager is going to save your life and you will probably wonder how you ever lived without it.
The purpose of a password manager is to safely store all of your passwords in an encrypted form. What’s better is you only need to remember one master password to access all of them. The only downside is that you need to make sure that your master password is very strong and whatever you do, don’t forget it!
You know that really handy message that pops up in your web browser that says “do you want to remember this page?”. Well, it might be really handy but it’s also very insecure. Stick with a decent password manager to store your website passwords.
When you set up a new account, you may be asked to enter additional security questions such as mother’s maiden name, place of birth etc. These are in place in case you forget your password but be very careful when using these, especially if they can be easily guessed or looked up. A much better approach is to skip these altogether and save your password in your password manager so you can’t forget it.
Bonus Tip – use a different “secret” email address for your ‘reset your password’ settings, protected with an extra secure password.
Some websites will allow you to turn on something called 2 Factor (or Form) Authentication. This is a feature that requests an additional form of authentication, as well as your password.
This is commonly used on online banking websites where you will need to enter your password and an additional code generated from a secure key or mobile phone app. This means that even if someone does guess your password, they will not be able to access your account without the additional code.
Many sites allow you to enable 2FA and there are a number of free apps to choose from such as Google Authenticator.
This blog article comes from one of the chapters from our ebook – The 7 Simple Steps to Protect Yourself Online in Minutes.
If you found it useful, why not download a copy now? It’s our jargon-free guide to help anyone vastly improve their online security right away. Even better, you can start implementing the steps right away and you don’t need any technical knowledge to do so.
By the way, it’s completely free. Download your copy now.
Phishing may be a term that you are unfamiliar with but chances are, you have either been a victim or know someone who has been.
If you don’t already know, phishing refers to when you are sent an email by someone who is impersonating either another person or company in an attempt to obtain sensitive or personal details about you. It is also referred to as “spoofing” or in the case of trying to target high-level executives, it can be referred to as “whaling.”
A very common example is receiving an email which appears to be from your bank asking you to change your password or confirm your details. Upon clicking the link and providing the details, the fraudster now has access to your account details.
Emails such as this can also be used to gain remote access to your device or to spread viruses and malware.
Our email security partners, Barracuda, have come up with a fun game which will test your ability to spot which emails are spoofed and which are genuine. Give it a try now and let us know your score!
So, you are now an expert in spotting phishing emails. But what about securing your email account to minimise the chance of getting an attack in the first place? There are several steps to make your email considerably better protected.
2 Factor Authentication is a way of making your accounts more secure by asking for an additional piece of information such as a generated code. Many web-based email providers such as Outlook.com and Gmail are compatible with 2FA.
All the hard work of setting unique passwords for all of your accounts can be undone if someone gets access to your main email account and uses the “forgot your password?” feature to reset them all. Create a separate “secret” email address just for password reset emails and you will be much more protected, especially if this account has 2FA enabled.
Firstly, always be on guard if you receive an email from your bank. It may be genuine, but always be more careful before opening or clicking on any links.
Secondly, always check the sender’s email address. For instance, if the email is supposed to be from HSBC but the email address is something completely different, delete the email immediately.
Unfortunately, this isn’t foolproof and this is when the following check “be spoofing aware” comes in.
Cybercriminals have become more advanced and can now “spoof” email addresses. This means that even if you check the sender’s email address, sometimes it can appear to be from the correct person. This is much harder to spot than the more rudimental phishing attack mentioned above.
The first step to counter this is education. Make sure you (and your colleagues) are all aware that emails can be spoofed. Send round an email, direct them to this article or book a quick training session to explain good email security practices.
Secondly, make sure you have internal processes that put additional checks in place. For instance, if anyone is asked to make a payment via email, ensure this is always verbally confirmed by the finance director before actioning the payment.
Thirdly, review the language used in the email. Does this look like a legitimate email? Would the sender be using these phrases? Typos and poor grammar are a dead giveaway, especially if the email is ostensibly from a professional company.
Finally, decent email filtering will be able to reduce the number of these emails reaching your inbox.
A comprehensive email filtering solution will pay for itself many times over. It not only provides protection against spoofed emails but will also protect your inbox from email-borne viruses and malware. As well as this, email filtering keeps spam in check so you can concentrate on your legitimate work email.
There are a number of options available, we offer email filtering as part of our SecureSuite Email package, which is built on technology from the industry-leading Barracuda Networks.
Following the steps above will make a huge improvement in safeguarding your email account but there is another area to consider. What happens if you accidentally delete an email?
This is where email archiving comes in. Think of it as a backup for your emails. Like email filtering, we include email archiving in our SecureSuite Email package. Other popular options include Mimecast.
These tips are taken from the email chapter of our new eBook, 7 Steps to Protect Yourself in Minutes. So if you found these helpful, keep an eye out on our website as we will be making the entire book available for free in the next few weeks.
Today is a very special day…it is Coretek’s 20th birthday!
We would like to extend a MASSIVE thanks to everyone who has helped us get to this impressive milestone. From staff past and present to all of our clients, we could not have done it without you!
To celebrate, we are looking forward to having a team day together in the next few weeks so watch our social media to see how we get on. We are also planning something special later in the year to say thank you to our incredible, loyal clients who have played such a big part in helping us reach our 20th year.
For those who are unaware of our “origin story”, Coretek was born 20 years ago when our founder Garry Miller was working as the IT manager of a global chemical company. Frustrated with the lack of competent and reliable IT organisations, he created Coretek to provide a better level of service and to help organisations like his.
From the very beginning, Coretek was built on the promise to provide IT support services with exceptional customer service and technical support expertise as a “seamless extension to your organisation”. The goal being to help people avoid the time and stress of IT firefighting and to provide long-term guidance with the scalable systems to help organisations succeed.
Things have changed a great deal since 1999! Back then the internet and Google were in their infancy, everyone was terrified of the much-hyped millennium bug and smartphones and social media didn’t even exist.
A lot has changed at Coretek over the last two decades too. We have moved office, we now operate our own UK-based cloud environment and are proud to provide support to thousands of users, across 10 countries.
We are still passionate about helping our clients succeed by providing exceptional IT support and services and are very much looking forward to seeing what the future brings!
Coretek are proud to announce that we have been successfully accepted into the JOSCAR register and are now recognised as a fully compliant supplier for several defence companies and major organisations.
JOSCAR stands for the Joint Supply Chain Accreditation Register. The JOSCAR register is a central register of approved suppliers which are used by several major defence organisations including BAE Systems, NATS, Airbus and the MOD when implementing new projects.
This register is strictly invite-only and requires successful completion of a qualification process.
Being included on the JOSCAR register is somewhat of a coup by Coretek and something we are very proud of. It means that we join an elite group of suppliers that have been hand-picked by some of the most established organisations in the country.
This seal of approval means that our current and future clients can have extra confidence in Coretek and our services as we have the capacity and technical ability to deliver on projects of this scale.
In addition, all of these organisations have strict security requirements and this is becoming more and more important to clients of all sizes, especially in the wake of GDPR. This again helps to inform our clients that we meet these high levels of protection for their systems and data.
If you are interested in finding out more, further details are available on the Hellios website – Joscar Defence Industry Explained
Following successful projects like our involvement in the HMS Queen Elizabeth, Coretek are proud to be involved in local and national industry and look forward to working closely with partners like BAE Systems in further exciting projects next year and beyond.
Office 365 now offers the ability to send encrypted emails, which is a fantastic way of securely sending any sensitive or confidential information via email. Here is how you enable the feature and start sending out encrypted emails in only a few steps.
Email encryption is a way of protecting the contents of an email message. This utilises technology such as TLS (Transport Layer Security) to achieve the encryption.
Email encryption is not necessarily required for every email that you send (although this is possible to configure), this functionality is particularly useful for sending out sensitive information such as passwords, login details, sensitive company information, intellectual property and finance details. The email encryption protects the contents of the email and prevents the recipient forwarding the email on or copying the contents out of the email.
The process of sending an encrypted email in Office 365 is actually very simple and doesn’t require any particular technical knowledge. Here is the process of how to send your first encrypted email.
If you access your Office 365 email via the browser using the app, follow these steps.
Make sure you have the Outlook open and click on New to compose a new email.
As long as email encryption has been enabled for your tenant, you should see a Protect button.
A grey bar will appear informing you that the email is now protected. If you wish to change the level of protection, click on the Change Permissions link.
You will have various options for protection, including Encrypt. If you simply want to encrypt the email, this option is fine. However, if you require additional security in addition to the encryption such as stopping the recipient forwarding the email on, these options are also available.
Here is a useful guide on the differences between the various settings: http://www.slashadmin.co.uk/exploring-the-new-office-365-email-protection-and-encryption-options/
Users of the Outlook 2016 application will need to go through a slightly different process. Again, encryption will need to be enabled by your system admin or these options will not be visible.
Start by clicking on New Email to compose a new email.
In the window for the new message, click on File and Properties.
Click on Security Settings…
Tick the checkbox for Encrypt message contents and attachments.
Compose and send the email as usual.
As mentioned, this functionality will need to be enabled in your Office 365 admin settings. Not all versions of Office 365 offer this functionality. According to Microsoft, these versions are eligible:
“Office 365 Message Encryption is offered as part of Office 365 E3 and E5, Microsoft E3 and E5, Office 365 A1, A3, and A5, and Office 365 G3 and G5.”
If you are unsure if you are covered under your subscription, consult your MSP or pop us an email and we can point you in the right direction.
To enable email encryption for your Office 365 account, you will need to sign into your Office 365 admin portal as a Global Administrator. From here, you need to enable the Azure Rights Management. This is straightforward and the steps can be found here.
Note that if you signed up for your Office 365 subscription from February 2018, this may already be enabled by default.
Once the above has been completed, all of your Office 365 users should be ready to go. Happy encrypting!
Do you use WordPress for your business or school website? If so, you need to be aware of a hugely important update that’s coming tomorrow, 6th December 2018. It’s called Gutenberg and many are saying this is going to be the biggest change to WordPress ever seen.
The Gutenberg update (also known as update 5.0) is a complete overhaul of the WordPress editor, with a new layout and new features such as blocks that you can use to build pages and posts.
Yoast have put together a very lengthy post, which explains the Gutenberg update in detail.
If you would rather get stuck in and see it for yourself, you can try out a demo of the new editor here: Gutenberg Live Demo.
Firstly, the most important thing is to check that your plugins and in particular, your themes are compatible with the update. We recommend contacting your theme provider to make sure that it is compatible with the new update and if there are any other considerations you need to be aware of.
Yoast have put together a good article on this too, but in summary, it is probably worth holding out to let the initial bugs come out of the woodwork and perhaps wait until the next update.
If you aren’t sure about this change, WordPress have you covered. If you would rather stick with the old editor for now, you can download a plugin that will switch you back. You can download this here: WordPress Classic Editor.
Are you moving to Gutenberg or are you staying put? Reach out to us here or social media, we are very interested to hear your thoughts.
We have some exciting news – Coretek are now ISO 9001:2015 accredited!
Our company are fully committed to providing our clients with a continually high quality and dependable service. To ensure our service levels remain high, we are externally audited every year by BSI.
This audit consists of going through our company and processes with a fine-tooth comb to make sure that we continue to adhere to the latest standards.
What this means for our clients and potential clients is that you don’t need to take our word that we provide a great service – we have an independent company checking for you.
ISO 9001 is widely regarded across the world as the leading standard for quality management. It has been proven that companies that follow the standard offer considerably improved products and services and in addition, make fewer mistakes.*
Furthermore, ISO 9001:2015 is the very latest iteration of the standard so you can be confident that we are measured against the very latest principles.
The regular assessment is put in place to ensure that quality management is inherent and continually improved, rather than a one-off qualification that is achieved and then quickly forgotten.
If you have any questions about the ISO 9001 qualification, please give us a call and we will be happy to share our experience and help however we can.
*Source: BSI Benefits survey – BSI clients were asked which benefits they obtained from ISO 9001:2008
Following on from our news last week about our Preferred Partners, we are now able to introduce you to the first of our preferred partners!
Our goal from the outset has been to build an exciting network of businesses who will really help provide additional value for our clients. As you already know, we offer a range of IT and cloud services to our clients but thanks to our new preferred partners, we are now able to offer an extended range of business services too! This includes marketing and PR, video production, accountancy and business advice.
We will be putting out a varied range of content over next few months aimed at helping small and medium businesses reach more clients, work more efficiently and much more.
Initially, we will be putting out content via our blog and social media channels but plan to extend this to events and workshops in the future.
Pure Brand Media are a highly-respected UK video production, audio production, PR and marketing agency run by broadcast journalists.
The company was established in 2006 by Jane Danser who is the current Managing Director. Jane has over 20 years experience in national and local media. They were amongst the first in the country to offer a bespoke audio news release service for UK businesses.
Smith Newmans are a team of highly experienced accountants, tax and business advisers based near Winchester. They offer a range of services such as VAT and bookkeeping to business and personal tax, payroll, annual returns and self-assessment.
Smith Newmans specialise in helping small and medium-sized businesses grow their business, mitigate risks and maximise opportunities.
For any more information about our partners and their services please contact us by phone on 0800 304 7444 or by email at firstname.lastname@example.org.
We will be exhibiting at the Farnborough Business Expo this year!
The Farnborough Business Expo is an event for all businesses in and around Farnborough. If you are looking to start up your own business or grow your current business, there will be a lot to interest you. The day will involve many exhibitors showcasing their businesses, keynote speakers and networking opportunities.
We will be on stand 45 near the centre of the main exhibition hall. Come along and visit us on the day. Our team will be there to answer any questions you may have and you can get involved in our competition that could land you the chance of winning some very exciting prizes!
The event will take place on the Thursday the 26th of April 2018 at 10am-3pm at The Village Hotel, Farnborough.
We look forward to seeing you there!