Category Archives for Business

Google Partnership – Coming Soon!

Coretek has always been proud of providing the best technology solutions for our clients. As such, we continually investigate the latest and greatest solutions in the IT market.

To this end, we are very happy to announce that Coretek are very close to completing our Google Partner Certification and are due to become an official Google partner!

This means that we can provide and support products across the Google ecosystem including:


And many more…

We will not only be certified to install and support all of the Google products but we will also be able to offer some very exciting discounts and offers! This will not only include products like G Suite but hardware such as Chromebooks and Tablets as well.

At Coretek, we are very excited to see how Google are developing a suite of products that are offering Cloud-based technology (so you can access your files from anywhere) and at a very affordable price too.

Watch this space on more news on our Google partnership in the next few weeks.

COVID Secure Building Featured Image

How to Ensure Your Buildings are COVID-Secure with Paxton Access Control

COVID-19 or Coronavirus has changed the landscape for businesses throughout the world.

One of the biggest challenges is to curb the spread of the virus and as such, many measures and regulations have been put in place.

Maintaining social distancing is one of the key recommendations and as more and more people return to work, business owners will need to ensure that their buildings are COVID-secure.

Luckily, technology can help.

Access control systems like Net2 from Paxton can help in a number of ways to make your business COVID-Secure and to help keep your staff and customers safe.

Here are some of the considerations listed from Paxton in their Guide to COVID-Secure buildings:

  • Contactless entry & exit – hygienic access, touchless entry and exit points to stop the spread of germs
  • Flexible access permissions – meet social distancing guidelines, limit access to high traffic areas and implement one-way routes of movement to prevent crossover and cross-contamination
  • Occupancy management – know how many people are in your building and control people numbers to meet social distancing guidelines
  • Thermal scanning – use cameras to support health and wellbeing in high-security areas and identify people that could be at risk, quickly. Identify and help any person presenting a high temperature

If you would like to read more on how to prepare your buildings for COVID-19, here are some excellent resources with more detailed guidance:

How to meet the new government guidlines for COVID19

The Definitive Guide to COVID Secure Buildings Webinar – register here

As Paxton Registered Installers, Coretek Infrastructure Services can help with all of your access control needs. if you have any questions at all, please do not hesitate to get in touch.

Paxton Registered Installer Logo
Blog Featured Image Protect Your Mobile

How to Protect Your Mobile From Hackers and Viruses

For some reason, mobiles are often forgotten when considering security even though these devices contain access to our email and data, just like a laptop or computer does. Not to mention that they are infinitely easier to lose or steal. Taking a few minutes to implement the suggestions below will keep your mobile far more secure.

Use a strong passcode and enable auto-lock

Just like with your laptop, having no passcode on your mobile is comparable to handing over your details to all and sundry. Set a complex passcode of at least 6 digits and/or use retina scan or fingerprint scan.

Keep it up to date

Also very similar to your laptop or desktop, updates are available on your mobile device to close any security loopholes that can be exploited. Make sure these are kept up to date on a daily basis.

Turn on ‘find my device’ and remote wipe

If the worst happens and your mobile is stolen, there are a number of security measures you can put in place. The first of these is to be able to track your phone’s location. Apple devices have a feature called Find My iPhone and Samsung have a feature called Find my mobile. There are other options too such as Google’s Find My Phone and Cerberus.

If you can’t track it down, you have the option to remotely wipe your phone so at least your information is safe.

Don’t use auto-login for any sites or apps

The web browser on your mobile has the same “remember this website” feature that you see on laptops and desktops. And it is just as insecure. Save your passwords in a password manager instead (most of these have accompanying mobile apps).

Turn on encryption

Encryption can be enabled on most mobile devices and is an extra layer of protection if your phone is stolen. For iPhone, simply set a passcode and encryption is enabled automatically. For Android, encryption can be enabled in the settings under Settings > Security > Encrypt Device.

Want to find out more?

This blog article comes from one of the chapters from our ebook – The 7 Simple Steps to Protect Yourself Online in Minutes.

If you found it useful, why not download a copy now? It’s our jargon-free guide to help anyone vastly improve their online security right away. Even better, you can start implementing the steps right away and you don’t need any technical knowledge to do so.

7 Simple Steps Ebook Cover
7 Simple Steps Ebook Cover

By the way, it’s completely free. Download your copy now.

How to secure your laptop featured image

How to Secure Your Laptop (Even if you are an IT Novice)

The humble laptop is a powerful workhorse and unsung hero. Work from anywhere and access your files without being restricted to a single location. This convenience comes at a cost though, as there are potential risks you need to be aware of.

Here are some recommendations to put in place to keep your laptop secure.

Keep the Operating System up to date

Updates can certainly be a sore subject for many. That little pop-up window that appears in the bottom-right corner of your screen or the “installing 1 of 50 updates” message that appears just as you are in a rush to leave the office can be annoying. But updates have an important purpose. Each update relates to a bug that needs to be squashed or a security hole that needs to be plugged. Installing your updates daily makes sure that your operating system is as secure as possible.

Set a complex OS password

You wouldn’t dream of leaving your house unlocked but many people seem to leave their laptop or desktop completely unprotected with no password. Take a minute to set a secure password and give your machine an extra level of protection. If you need help, check out our guide on how to set a secure password and keep your passwords safe.

Encrypt your hard drive

If the worst does happen and your laptop is stolen, the decision of whether the thief will try and hack into your machine or simply wipe it largely depends on how easy you make it for them. Setting a password is the first step and encrypting your hard drive is the next step.

This isn’t as difficult as you might think. If you have Windows 8.1 or 10, chances are that your drive is already encrypted by default. Here is how you can check. Some older versions of Windows have an encryption tool called BitLocker. You can find out if your version has BitLocker here.

If you have a Mac with an OS X version 10.7 (Lion) or later, you have access to a built-in encryption program called FileVault 2.

Backup your files

Ideally, your laptop will not fall into the wrong hands. However, if this happens, you want to make sure that you have a backup of all the important files saved on your laptop. Of course, this also applies if your hard drive fails (trust us – it’s more common than you think).

This process doesn’t have to be complicated. There are a number of providers that allow you to save your files to the cloud such as OneDrive, Dropbox or iCloud. You can set these up as a folder on your laptop and simply drag in the files you want to have backed up.

If you are more tech-savvy, you can get free backup software such as EaseUs Todo Backup to do the job for you. This will automatically back up your files to the cloud or an external USB drive on a schedule of your choice.

The simple rule to follow with any backup is to make sure you have a copy of any important files in at least two different places.

By following the above rules, you can be confident that your laptop is far safer than before.

Want to find out more?

This blog article comes from one of the chapters from our ebook – The 7 Simple Steps to Protect Yourself Online in Minutes.

7 Simple Steps Ebook Cover

If you found it useful, why not download a copy now? It’s our jargon-free guide to help anyone vastly improve their online security right away. Even better, you can start implementing the steps right away and you don’t need any technical knowledge to do so.

Christmas 2019 Blog Image

Christmas Opening Hours

We hope everyone has an enjoyable Christmas and New Year. Coretek will be taking a short break for Christmas Day, Boxing Day and New Years’ Day and then will be back raring to go for 2020.

Here are our opening hours over the holiday period:

Christmas Eve – Open

Christmas Day – Closed

Boxing Day – Closed

December 27 – Open 9 to 5

December 30 – Open 9 to 5

New Year’s Eve – Open 9 to 5

New Year’s Day – Closed

SharePoint File Restore Blog Featured Image

How do I restore a file in SharePoint or Teams?

File restore is always a vital feature to have. You can never be prepared for that moment when an important document is accidentally deleted, overwritten or even worse, infected by malware.

A common misconception is that by storing your documents in the cloud, you relieve yourself of any responsibility for backing these documents up. That fact is, this simply isn’t true.

Your cloud provider i.e. Microsoft, AWS, Dropbox etc. are responsible for keeping their service online within their SLAs but if you accidentally delete a document, it is generally up to you to get it back.

I say “generally,” because Microsoft have now brought in some additional features in Office 365 to help you out.

The first of these is the recycle bin. This isn’t a new feature but it’s one that many people aren’t aware of. Just like the recycle bin on your Windows desktop, if you accidentally delete a file, you can go in there and restore it.

How to restore a file from SharePoint recycle bin

If you delete a file in SharePoint, you can restore this from the recycle bin by following these steps:

  1. Browse to the Document Library that contained the file you accidentally deleted.
  2. From the left-hand menu, select Recycle Bin.
  3. Choose the file in the list and then click on the restore button in the main bar.
SharePoint File Restore Image 1
SharePoint File Restore Image 2

How to restore a SharePoint Document Library

Microsoft have recently extended this functionality to be able to restore an entire document library to an earlier date. This was announced by Microsoft earlier in 2019 and has now been rolled out to Microsoft 365 and Office 365 tenancies.

This feature would be particularly useful in situations where the entire library had become compromised, such as with a malware infection.

Here is how you restore a Document Library:

  1. Browse to the Document Library that you wish to restore to an earlier time.
  2. Click on the cog icon in the top-right to bring up the settings menu.
  3. Select ‘Restore this library’. Note – this option will only appear if you are logged in with an account that has owner permission over the document library.
  4. From the drop-down ‘Select a date’ menu, choose an option of when you want to restore from. If you need to specify an exact date, choose ‘Custom date and time’.
  5. You can then use the slider to choose the date you require.
  6. Finally, choose the exact point you wish to restore from by ticking the relevant time from the list.
  7. Click ‘Restore’.
SharePoint Library Restore Image 1
SharePoint Library Restore Image 2

Conclusion

So there you have it. A couple of ways to restore files in SharePoint that you may not have previously been aware of. Happy restoring!

Password Safety Blog Featured Image

How to Keep Your Passwords Safe

Strong security starts with your accounts. If your accounts have weak, insecure and unsafe passwords that can be easily guessed or cracked then you will be leaving yourself open to anyone walking right into your online life and taking whatever they like.

Here are the steps you need to take to ensure you are keeping your passwords safe.

Have a complex password

Go through all your passwords right away and make sure that they are:

  • At least 8 characters long (15 or more is better)
  • Contain all of the following: uppercase, lowercase, numerical, special character (?!# etc)
  • Much better is to auto-generate a password using a Password Manager (see below)

As an example, “K3*#8ics&LE@%Du” is a strong password. “Password1” is not.

Bonus Tip – Auto-generate your complex passwords using a password manager (see below).

Don’t have the same password for each account

A fairly obvious one this – if you have the same password for every account, someone only needs to guess the password right once to get access to all of your accounts. If you have any duplicate passwords, change these right away.

Bonus Tip – Your password manager can check this for you.

Use a password manager

Unless you have a photographic memory, it’s going to be pretty tricky to remember all of your passwords, especially if you have created unique and complex passwords as recommended above.

A password manager is going to save your life and you will probably wonder how you ever lived without it.

The purpose of a password manager is to safely store all of your passwords in an encrypted form. What’s better is you only need to remember one master password to access all of them. The only downside is that you need to make sure that your master password is very strong and whatever you do, don’t forget it!

There are a number of good options to choose from including LastPass, RoboForm and KeePass.

Don’t save website passwords in your browser

You know that really handy message that pops up in your web browser that says “do you want to remember this page?”. Well, it might be really handy but it’s also very insecure. Stick with a decent password manager to store your website passwords.

Use “forgot your password” questions with care

When you set up a new account, you may be asked to enter additional security questions such as mother’s maiden name, place of birth etc. These are in place in case you forget your password but be very careful when using these, especially if they can be easily guessed or looked up. A much better approach is to skip these altogether and save your password in your password manager so you can’t forget it.

Bonus Tip – use a different “secret” email address for your ‘reset your password’ settings, protected with an extra secure password.

Use 2 Factor Authentication

Some websites will allow you to turn on something called 2 Factor (or Form) Authentication. This is a feature that requests an additional form of authentication, as well as your password.

This is commonly used on online banking websites where you will need to enter your password and an additional code generated from a secure key or mobile phone app. This means that even if someone does guess your password, they will not be able to access your account without the additional code.

Many sites allow you to enable 2FA and there are a number of free apps to choose from such as Google Authenticator.

Want to find out more?

This blog article comes from one of the chapters from our ebook – The 7 Simple Steps to Protect Yourself Online in Minutes.

7 Simple Steps Ebook Cover

If you found it useful, why not download a copy now? It’s our jargon-free guide to help anyone vastly improve their online security right away. Even better, you can start implementing the steps right away and you don’t need any technical knowledge to do so.

By the way, it’s completely free. Download your copy now.

Blog Featured Image Spot The Phish

Can you spot a spoofed email? Play Spot the Phish and find out!

Phishing may be a term that you are unfamiliar with but chances are, you have either been a victim or know someone who has been.

If you don’t already know, phishing refers to when you are sent an email by someone who is impersonating either another person or company in an attempt to obtain sensitive or personal details about you. It is also referred to as “spoofing” or in the case of trying to target high-level executives, it can be referred to as “whaling.”

A very common example is receiving an email which appears to be from your bank asking you to change your password or confirm your details. Upon clicking the link and providing the details, the fraudster now has access to your account details.

Emails such as this can also be used to gain remote access to your device or to spread viruses and malware.

Can you spot the Phish?

Our email security partners, Barracuda, have come up with a fun game which will test your ability to spot which emails are spoofed and which are genuine. Give it a try now and let us know your score!

PLAY SPOT THE PHISH NOW!

How to secure your email

So, you are now an expert in spotting phishing emails. But what about securing your email account to minimise the chance of getting an attack in the first place? There are several steps to make your email considerably better protected.

Consider 2 Factor Authentication

2 Factor Authentication is a way of making your accounts more secure by asking for an additional piece of information such as a generated code. Many web-based email providers such as Outlook.com and Gmail are compatible with 2FA.

Create a different email for password resets

All the hard work of setting unique passwords for all of your accounts can be undone if someone gets access to your main email account and uses the “forgot your password?” feature to reset them all. Create a separate “secret” email address just for password reset emails and you will be much more protected, especially if this account has 2FA enabled.

Be phishing aware

Firstly, always be on guard if you receive an email from your bank. It may be genuine, but always be more careful before opening or clicking on any links.

Secondly, always check the sender’s email address. For instance, if the email is supposed to be from HSBC but the email address is something completely different, delete the email immediately.

Unfortunately, this isn’t foolproof and this is when the following check “be spoofing aware” comes in.

Be spoofing aware

Cybercriminals have become more advanced and can now “spoof” email addresses. This means that even if you check the sender’s email address, sometimes it can appear to be from the correct person. This is much harder to spot than the more rudimental phishing attack mentioned above.

The first step to counter this is education. Make sure you (and your colleagues) are all aware that emails can be spoofed. Send round an email, direct them to this article or book a quick training session to explain good email security practices.

Secondly, make sure you have internal processes that put additional checks in place. For instance, if anyone is asked to make a payment via email, ensure this is always verbally confirmed by the finance director before actioning the payment.

Thirdly, review the language used in the email. Does this look like a legitimate email? Would the sender be using these phrases? Typos and poor grammar are a dead giveaway, especially if the email is ostensibly from a professional company.

Finally, decent email filtering will be able to reduce the number of these emails reaching your inbox.

Get email filtering

A comprehensive email filtering solution will pay for itself many times over. It not only provides protection against spoofed emails but will also protect your inbox from email-borne viruses and malware. As well as this, email filtering keeps spam in check so you can concentrate on your legitimate work email.

There are a number of options available, we offer email filtering as part of our SecureSuite Email package, which is built on technology from the industry-leading Barracuda Networks.

Set up email archiving

Following the steps above will make a huge improvement in safeguarding your email account but there is another area to consider. What happens if you accidentally delete an email?

This is where email archiving comes in. Think of it as a backup for your emails. Like email filtering, we include email archiving in our SecureSuite Email package. Other popular options include Mimecast.

These tips are taken from the email chapter of our new eBook, 7 Steps to Protect Yourself in Minutes. So if you found these helpful, keep an eye out on our website as we will be making the entire book available for free in the next few weeks.

Coretek is 20 today

Today is Coretek’s 20th Birthday!

Today is a very special day…it is Coretek’s 20th birthday!

We would like to extend a MASSIVE thanks to everyone who has helped us get to this impressive milestone. From staff past and present to all of our clients, we could not have done it without you!

To celebrate, we are looking forward to having a team day together in the next few weeks so watch our social media to see how we get on. We are also planning something special later in the year to say thank you to our incredible, loyal clients who have played such a big part in helping us reach our 20th year.

For those who are unaware of our “origin story”, Coretek was born 20 years ago when our founder Garry Miller was working as the IT manager of a global chemical company. Frustrated with the lack of competent and reliable IT organisations, he created Coretek to provide a better level of service and to help organisations like his.

From the very beginning, Coretek was built on the promise to provide IT support services with exceptional customer service and technical support expertise as a “seamless extension to your organisation”. The goal being to help people avoid the time and stress of IT firefighting and to provide long-term guidance with the scalable systems to help organisations succeed.

Things have changed a great deal since 1999! Back then the internet and Google were in their infancy, everyone was terrified of the much-hyped millennium bug and smartphones and social media didn’t even exist.

A lot has changed at Coretek over the last two decades too. We have moved office, we now operate our own UK-based cloud environment and are proud to provide support to thousands of users, across 10 countries.

We are still passionate about helping our clients succeed by providing exceptional IT support and services and are very much looking forward to seeing what the future brings!

JOSCAR Featured Image

Coretek are now JOSCAR registered!

Coretek are proud to announce that we have been successfully accepted into the JOSCAR register and are now recognised as a fully compliant supplier for several defence companies and major organisations.

What is the JOSCAR register?

JOSCAR stands for the Joint Supply Chain Accreditation Register. The JOSCAR register is a central register of approved suppliers which are used by several major defence organisations including BAE Systems, NATS, Airbus and the MOD when implementing new projects.

This register is strictly invite-only and requires successful completion of a qualification process.

What does this mean for our current and prospective clients?

Being included on the JOSCAR register is somewhat of a coup by Coretek and something we are very proud of. It means that we join an elite group of suppliers that have been hand-picked by some of the most established organisations in the country.

This seal of approval means that our current and future clients can have extra confidence in Coretek and our services as we have the capacity and technical ability to deliver on projects of this scale.

In addition, all of these organisations have strict security requirements and this is becoming more and more important to clients of all sizes, especially in the wake of GDPR. This again helps to inform our clients that we meet these high levels of protection for their systems and data.

How can I find out more?

If you are interested in finding out more, further details are available on the Hellios website – Joscar Defence Industry Explained

Following successful projects like our involvement in the HMS Queen Elizabeth, Coretek are proud to be involved in local and national industry and look forward to working closely with partners like BAE Systems in further exciting projects next year and beyond.

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