Category Archives for CoretekCloud

Blog Featured Image Spot The Phish

Can you spot a spoofed email? Play Spot the Phish and find out!

Phishing may be a term that you are unfamiliar with but chances are, you have either been a victim or know someone who has been.

If you don’t already know, phishing refers to when you are sent an email by someone who is impersonating either another person or company in an attempt to obtain sensitive or personal details about you. It is also referred to as “spoofing” or in the case of trying to target high-level executives, it can be referred to as “whaling.”

A very common example is receiving an email which appears to be from your bank asking you to change your password or confirm your details. Upon clicking the link and providing the details, the fraudster now has access to your account details.

Emails such as this can also be used to gain remote access to your device or to spread viruses and malware.

Can you spot the Phish?

Our email security partners, Barracuda, have come up with a fun game which will test your ability to spot which emails are spoofed and which are genuine. Give it a try now and let us know your score!

PLAY SPOT THE PHISH NOW!

How to secure your email

So, you are now an expert in spotting phishing emails. But what about securing your email account to minimise the chance of getting an attack in the first place? There are several steps to make your email considerably better protected.

Consider 2 Factor Authentication

2 Factor Authentication is a way of making your accounts more secure by asking for an additional piece of information such as a generated code. Many web-based email providers such as Outlook.com and Gmail are compatible with 2FA.

Create a different email for password resets

All the hard work of setting unique passwords for all of your accounts can be undone if someone gets access to your main email account and uses the “forgot your password?” feature to reset them all. Create a separate “secret” email address just for password reset emails and you will be much more protected, especially if this account has 2FA enabled.

Be phishing aware

Firstly, always be on guard if you receive an email from your bank. It may be genuine, but always be more careful before opening or clicking on any links.

Secondly, always check the sender’s email address. For instance, if the email is supposed to be from HSBC but the email address is something completely different, delete the email immediately.

Unfortunately, this isn’t foolproof and this is when the following check “be spoofing aware” comes in.

Be spoofing aware

Cybercriminals have become more advanced and can now “spoof” email addresses. This means that even if you check the sender’s email address, sometimes it can appear to be from the correct person. This is much harder to spot than the more rudimental phishing attack mentioned above.

The first step to counter this is education. Make sure you (and your colleagues) are all aware that emails can be spoofed. Send round an email, direct them to this article or book a quick training session to explain good email security practices.

Secondly, make sure you have internal processes that put additional checks in place. For instance, if anyone is asked to make a payment via email, ensure this is always verbally confirmed by the finance director before actioning the payment.

Thirdly, review the language used in the email. Does this look like a legitimate email? Would the sender be using these phrases? Typos and poor grammar are a dead giveaway, especially if the email is ostensibly from a professional company.

Finally, decent email filtering will be able to reduce the number of these emails reaching your inbox.

Get email filtering

A comprehensive email filtering solution will pay for itself many times over. It not only provides protection against spoofed emails but will also protect your inbox from email-borne viruses and malware. As well as this, email filtering keeps spam in check so you can concentrate on your legitimate work email.

There are a number of options available, we offer email filtering as part of our SecureSuite Email package, which is built on technology from the industry-leading Barracuda Networks.

Set up email archiving

Following the steps above will make a huge improvement in safeguarding your email account but there is another area to consider. What happens if you accidentally delete an email?

This is where email archiving comes in. Think of it as a backup for your emails. Like email filtering, we include email archiving in our SecureSuite Email package. Other popular options include Mimecast.

These tips are taken from the email chapter of our new eBook, 7 Steps to Protect Yourself in Minutes. So if you found these helpful, keep an eye out on our website as we will be making the entire book available for free in the next few weeks.

Coretek is 20 today

Today is Coretek’s 20th Birthday!

Today is a very special day…it is Coretek’s 20th birthday!

We would like to extend a MASSIVE thanks to everyone who has helped us get to this impressive milestone. From staff past and present to all of our clients, we could not have done it without you!

To celebrate, we are looking forward to having a team day together in the next few weeks so watch our social media to see how we get on. We are also planning something special later in the year to say thank you to our incredible, loyal clients who have played such a big part in helping us reach our 20th year.

For those who are unaware of our “origin story”, Coretek was born 20 years ago when our founder Garry Miller was working as the IT manager of a global chemical company. Frustrated with the lack of competent and reliable IT organisations, he created Coretek to provide a better level of service and to help organisations like his.

From the very beginning, Coretek was built on the promise to provide IT support services with exceptional customer service and technical support expertise as a “seamless extension to your organisation”. The goal being to help people avoid the time and stress of IT firefighting and to provide long-term guidance with the scalable systems to help organisations succeed.

Things have changed a great deal since 1999! Back then the internet and Google were in their infancy, everyone was terrified of the much-hyped millennium bug and smartphones and social media didn’t even exist.

A lot has changed at Coretek over the last two decades too. We have moved office, we now operate our own UK-based cloud environment and are proud to provide support to thousands of users, across 10 countries.

We are still passionate about helping our clients succeed by providing exceptional IT support and services and are very much looking forward to seeing what the future brings!

ISO 9001:2015 Featured Image

Coretek are now ISO 9001:2015 accredited!

We have some exciting news – Coretek are now ISO 9001:2015 accredited!

Our company are fully committed to providing our clients with a continually high quality and dependable service. To ensure our service levels remain high, we are externally audited every year by BSI.

This audit consists of going through our company and processes with a fine-tooth comb to make sure that we continue to adhere to the latest standards.

What this means for our clients and potential clients is that you don’t need to take our word that we provide a great service – we have an independent company checking for you.

About ISO 9001

ISO 9001 is widely regarded across the world as the leading standard for quality management. It has been proven that companies that follow the standard offer considerably improved products and services and in addition, make fewer mistakes.*

Furthermore, ISO 9001:2015 is the very latest iteration of the standard so you can be confident that we are measured against the very latest principles.

The regular assessment is put in place to ensure that quality management is inherent and continually improved, rather than a one-off qualification that is achieved and then quickly forgotten.

How to find out more

If you have any questions about the ISO 9001 qualification, please give us a call and we will be happy to share our experience and help however we can.

*Source: BSI Benefits survey – BSI clients were asked which benefits they obtained from ISO 9001:2008

Workspace-as-a-service

What are the Benefits of Workspace as a Service and how do they differ from Desktop as a Service?

You may or may not know that we provide Workspace as a Service here at Coretek. So what is Workspace as a Service? Workspace as a service, or WaaS for short, is essentially a ‘business in a box’ that only needs a computer and an internet connection to get started. All of your business documents, emails and applications are available. WaaS can be accessed with many different types of devices and you can take advantage of collaboration services provided by Office 365 to further augment this.

You may have previously heard of Desktop as a Service but not Workspace as a Service. Workspace as a Service is a complete, managed solution, whereas Desktop as a Service is a self-managed solution. The positives of Coretek for management, advice and consultancy shine through for this type of service, so no technical knowledge is required, we do the setup and maintenance work for you. All you need is an internet line.

Not just a desktop – your whole business in a box

You have your own personal space and a secure space for your business files and applications. We fully support applications such as Sage Accounts, Basic PAYE tools or almost any other productivity application. Many of our existing clients have bespoke applications running in their environments as well.

Work from anywhere in the world

With the remote access capabilities, you can really work from anywhere in the world, as long as you have an internet connection.

Requirements change? – Expert support you can talk to

CoretekCloud Workspace as a Service is a managed service and if your requirements change you can get in contact with us and we can make the alterations you require for your business to succeed. We can provide guidance on IT strategy, security and compliance, as well as technical implementation services.

Proactive security and support services

With CoretekCloud, almost every major security issue in the last year has been mitigated on day zero. We provide constant proactive maintenance and security solutions to make sure your business is safe.

Cost reductions from removing onsite hardware

If you have an on-site server, you are looking at continuous expenses which can add up. You will be looking to change your server every 5 years or so as technology is continuously improving and moving on. This can become very expensive, especially if you have multiple servers. With Workspace as a Service, you simply connect to your cloud environment which is hosted in our CoretekCloud data centre, which removes the cost of the on-site hardware. For our Cloud solution, you pay on a per-user, per-month basis. This works out as considerably cheaper and due to a regular recurring cost, it is easier to budget for.

4th-day-of-christmas

On the 4th day of Christmas Coretek offered you…

Buy 50 CSC’s and Receive a FREE Amazon Echo Dot!

A ‘CSC’ is a Coretek Service Credit, which is an hour of our engineering time. Contact us for more information.

To redeem, contact us with the code: 4thDayOfChristmas

Voucher codes are redeemable until the end of January. Purchase does not have to be made on point of redemption.

Please contact us via social media, call or email us today to redeem this prize – 08003047444 or enquries@coretek.co.uk.

 

black-friday

The Best Tech Black Friday Deals So Far…

As you probably already know, it is Black Friday this Friday! Black Friday was originally a tradition in America, but now UK retailers are getting heavily involved. On Black Friday, shops drop their prices on many of their products. It is known that the name of ‘Black’ Friday came along because this date was supposedly a date when retailers were going ‘into the black’. ‘Going into the black’ means to make a profit. These profits were shown in the retailer’s financial records. In the records, where red ink has been used it meant there were losses, black ink meant a profit. Black Friday initiated the first day of the holiday season where there was only profit.

This year Black Friday takes place on Friday the 24th of November! However, you will already be seeing deals appearing as of today in some retailers. We decided to take a look at the best upcoming tech deals which you can get this week and on Friday.

Microsoft Surface Pro with Black Typecover – 128 GB

Surface-Pro

The Microsoft Surface Pros have become very popular and now Currys are doing a great deal on one that you won’t want to miss. Get a 128 GB Microsoft Pro with a Black Typecover included for only £849 compared to the usual £1099.99 that it would be. That saves you a massive £250.99, so head over to Currys to buy yours now.

The brand new Amazon Echo (2nd generation)

Amazon-Echo

You may have seen recently that Amazon brought out a new range of products including the all-new Amazon Echo. Well, Amazon has decided to get involved with the Black Friday deals and have brought the Price of the Amazon Echo down from £89.99 to £69.99 making it that little bit more affordable, and a perfect Christmas present. You can buy the new Amazon Echo from the Amazon website.

Google Home

Google-Home

The Google Home is very similar to the Amazon Echo but uses the Google Assistant rather than Alexa. Currys have decided to reduce the Google Home down to £78 from £129. This saves you a massive £51, which really should not be missed. It has been predicted that these are going to sell very quickly so get in there fast. You can get the Google Home from the Currys website.

Sony Playstation Pro

PS4-Pro

Amazon has revealed that they are selling the Sony PlayStation Pro with FIFA 18 + Call of Duty: WW11 (PS4) for only £299.99. That’s a massive £50 discount off of the of the price that it is originally being sold at, plus you have the games included. The PS4 Pro is the upgrade of the PS4 and has twice the amount of power as its predecessor. You can buy this off of Amazons website.

Udemy

Udemy

 

Udemy is an online course marketplace. A little different from the above products, here you can buy online courses to help with your learning development. Udemy has a Black Friday deal on with over 55,000 online courses at £10 or less. They host many different types of courses ranging from foreign languages to music and IT. Take a look at Udemy’s website to see if there is anything that takes your fancy and get it quick whilst the Black Friday sale is on.

Many more retailers such as Tescos, Argos, John Lewis and Game have an array of deals on already and more to come this Friday. Good luck with your Black Friday shopping and remember to keep safe on the busiest shopping day of the year. We have put together some tips on how to keep safe whilst shopping online and in-store on Black Friday.

Secure-Internet-Fetaured-Image

SecureInternet – A brand new solution for fast and secure internet coming soon!

Coming soon – Coretek SecureInternet!

We have some exciting news! Here at Coretek, we have been carefully listening to our school and business clients and internet lines are one of the things that is most frequently requested.
In particular, schools have been telling us there is a clear need for fast and secure internet designed specifically for education.

With this in mind, we have been busy putting together an unbeatable package that meets the following needs:

  • Value – cost-effective and fits within school budgets
  • Secure – industry leading security against threats
  • Safe – filtering that keeps pupils safe online
  • Flexible – the autonomy to decide what sites to allow and block
  • Fast – above all…FAST speeds to cope with the needs of education

This package is currently in testing and should be ready for release within the next few months.

If you are interested in finding out more, you can register your interest by calling us on 0800 304 7444 or email us at enquiries@coretek.co.uk and we will make sure to notify you as soon as SecureInternet goes live!

But what if you’re a business? Don’t panic….we’ve thought this through! The new SecureInternet package can also be optimised for business use. Contact us today, to find out more.

SecureSuite

Our new unbeatable email and system security package from Coretek – SecureSuite!

Coretek are proud to be launching our brand new, comprehensive security package – SecureSuite.

SecureSuite offers industry-leading, complete protection for your email and data and comprises of three distinct products:

SecureStore – Dependable Cloud and On-Site Backup

SecureArchive – Secure Email Archiving

SecureFilter – Advanced Email Filtering

The fundamental need for email and file protection

The cyber terrorists and hackers of this world are finding more and more sophisticated ways to get access to your information. 2017 was a tipping point where this has come to the forefront with recent high profile victims including: the NHS, Renault, FedEx and Hitachi, amongst others. A serious attack can be debilitating for an organisation of any size – especially those in the SMB and SME categories, who may never recover from the aftermath.

The solution

Here at Coretek, we take protection of our clients extremely seriously and continually review the products we recommend to ensure that we offer the best products on the market. As such, we are confident to promote our new SecureSuite of products as the best in their respective fields.

Each one has been specifically chosen to a counteract a particular threat, whilst working together provide a holistic approach to keeping you protected.

SecureStore – Your Plan ‘B’ in case of an emergency

SecureStore is our dependable backup solution that will allow you to restore your vital files and folders in the case of virus attack or accidental deletion.

Backups are stored both on-site and to the cloud for the best of both worlds – the restore speed of on-site and the assurance of having an additional backup in the cloud. Our cloud backups are fully encrypted so you can rest easy that your data is safe with us.

SecureArchive – Your safety net for email

SecureArchive provides the safety net to assure you that even if emails are deleted from your inbox, they can be quickly restored.

Most organisations understand that they need to back up their data. However, email availability is often an afterthought or not considered at all. Email is the primary means of communication for many, if not most organisations and just like with files, the loss of an important email could be extremely damaging. Our SecureArchive not only keeps your email safe but also is invaluable for those who need to keep archived email for regulatory purposes and its advanced search options can even help improve efficiency.

SecureFilter – The security guard for your inbox

SecureFilter is our email filtering solution that keeps your inbox clear from spam and protected against viruses and targeted email attacks.

Over 100 billion emails are communicated every day and recent email statistics state that over half of this email traffic is categorised as spam. SecureFilter blocks spam before it reaches your inbox, keeping you free to concentrate on what counts. Furthermore, it provides you with the autonomy to block or allow any email you choose. SecureFilter also works hard to keeps your inbox free from targeted attacks such as phishing, as well as protection against viruses and cyber fraud by using the latest in AI technology. These attacks are fast becoming the biggest threat to any business and having adequate protection in place could save your organisation thousands of pounds.

If you would like details on any of the SecureSuite products, get in touch with the team today.

case-study-featured-image-cloud

Case Study – How we migrated Esdevium Games over to Office 365 with zero downtime

Esdevium selected Coretek to perform a migration from their on-premises Exchange 2010 environment to an Asmodee Group Office 365 tenant. Due to large mailbox sizes, high message counts and a requirement for minimal downtime, the migration was a priority.

Coretek recommended an Exchange hybrid migration as well as deploying Office 365 ProPlus.

This is what the client had to say about our work within this project –

“Coretek implemented Office 365 in an extremely professional and efficient manner. They guided us every step of the way and the success has led them to work with our group on further migrations across the EU.”

Michaela Keene, Head of IT

Take a look at the full case study to learn all about this project.

 

Windows-10-S-Laptop

The all new Windows 10 S: what you need to know

In the current age of computer technology, while things are certainly becoming more convenient, there are an increasing number of threats to computer security that pop up and cause us problems. In response to this, Microsoft has released a new version of operating system (OS) under the Windows 10 series: Windows 10 S.

What is Windows 10 S?

Microsoft states that this new OS will be familiar with anyone currently using any version of Windows 10 and is designed to focus on streamlining security and performance. The way that they achieve this is by locking the system down to only use applications which are available on the Windows Store. This offers the advantage of using Microsoft approved applications from the Microsoft Store that are designed to work with the OS with little to no problems.

What is different from Windows 10 Home or Pro?

The main differences between this new OS and the other Windows 10 releases is that only Windows Store applications can be installed and run on the device which has Windows 10 S installed.

Another major change between the Pro and S versions is that the device which has Windows 10 S installed cannot be joined to an organisation’s on-premises Active Directory. It can, however join a Microsoft Azure Domain which has a lighter set of management features.

There has been a change which will be of interest to those who prefer Internet Explorer (IE) over the Edge browser, Microsoft has made an adjustment to the OS which renders the user unable to change the default browser away from Edge. We’ll delve further in to what browsers and search engines are usable on the Windows 10 S OS later in the article.

What are the key features of Windows 10 S?

As mentioned earlier, Microsoft designed this version of Windows 10 to focus on streamlining the security and performance of the OS. They’ve looked to achieve this with the locking down of the applications. This can be downloaded and run on the system as this negates the many possibilities for users to download malicious software from the internet or run from external storage devices. In the same vein, the performance of the system will, in most cases, be better than that of a computer running another Windows 10 OS as the applications you obtain from the Microsoft Store will be fully optimised to run on the OS.

Microsoft has also boasted Edge as being the best performing and most secure browser to use, which is certainly a topic that is up for debate but due to the nature of the Edge configuration on Windows 10 S the browser is locked down further in terms of browser settings. This may possibly offer an edge over other browsers such as IE or Chrome in terms of security, but in exchange you trade functionality.

What browsers are available on Windows 10 S?

On Windows 10 S, your main browsers will be Edge and IE. Microsoft has stated that if you wish to use a different browser, you may download it from the Windows Store. This does mean that the possibility of well-known browsers such as Chrome being available to download from the Windows Store is slim. The reason for this is that for Google to release Chrome on the Windows Store, they would need to rewrite the browser software from the ground up to fall in-line with Microsoft’s security and performance requirements for use on Windows 10 S.

While you are able to continue using IE, Edge is the default browser and this cannot be changed. As a result of this change, any desktop shortcuts to web pages you have will always open with Edge. Similarly, the default browser search engine for both IE and Edge is Bing and this also cannot be changed. This does not stop you from going to Google or any other search engine and using it, but if you like to search for web pages via the URL bar on your browser you will always see results from Bing on Windows 10 S.

How do I get it and how much will it cost?

Unlike most of the OS releases in the past from Microsoft, you will not be able to buy Windows 10 S by itself. Currently the only way of obtaining this new OS is to buy a device which has it pre-installed.

If you’re interested in purchasing a Windows 10 S OS ready device from Microsoft there is the slim and elegant-looking Surface Laptop starting from £979 with discount pricing for students, faculty or staff and Universities and colleges (which was featured in our May Top Gadgets blog which you can read here) and will be released on 15th June 2017.

A large number of devices will be arriving over the summer so it’ll be worth keeping an eye on the latest computers being released by top manufacturers such as Dell and HP. Microsoft has also stated other brands such as Toshiba, Samsung and Asus will start offering budget priced laptops with Windows 10 S.

For those that do plan to use a Windows 10 S device, there will be a free upgrade to Windows 10 Pro until the end of 2017, after which you will be able to obtain an upgrade to Windows 10 Pro from the Windows Store for an affordable price.

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