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Coretek are hiring a Junior IT Support Technician – apply now!

Do you have a passion for technology and would love to build a career in the IT industry?

Coretek Group are an internationally established IT consultancy specialising in Microsoft solutions providing IT support, managed services and IT consultancy services to a diverse client base including the commercial and the educational sectors. Coretek Group are ISO 9001 accredited.

As a result of on-going growth, we have a requirement for a Junior IT Support Technician.

This role involves; providing remote support to our clients over the phone and using remote access software, assisting with daily operations such as backup checks, building and configuring client machines and producing reports.

With a strong interest in customer service, the ideal candidate will have an excellent telephone manner, customer facing skills, be self-motivated and interested. As this is a junior position, previous IT experience is not essential however, the candidate should be able to demonstrate a passion for building a career in the IT industry and a willingness to learn.

We offer a comprehensive benefits package including; BUPA private health insurance, critical illness insurance, Coretek pension scheme, EMI (share) scheme and of course, company pool table!

Key Activities;
• Provide 1st Line IT support via phone and remote access software
• Daily operations checks
• Monthly status checks and reports
• Client machine builds
• Occasional on-site support

Key Skill requirements;
• Basic understanding of core networking concepts
• Good fault finding and diagnostics skills
• Excellent customer service skills
• Valid UK driving license

Desirable skills and experience;
• Ability to work well in team
• Good diagnostics thought process
• Able to work independently
• Some hands-on experience working with Microsoft Technologies such as Windows, Windows Server, Office, Office 365
• Some experience working with server / desktop hardware
• Some work experience preferred but not essential

Salary £12,675 – £17,428 depending on qualifications and experience.

Don’t miss this opportunity become a key player in a progressive, fast-growing company and to join our dynamic team. Closing date for applications will be Friday 28th July 2017.
Please email applications to hr@coretek.co.uk

Coretek are hiring! We are looking for a Trainee IT Systems Consultant

Coretek Ltd is an internationally established IT consultancy company specialising in Microsoft solutions providing IT support, Managed services and IT design and consultancy services a variety of companies including the Commercial and the Educational sectors. Coretek is ISO 9001 accredited.

As a result of on-going growth we have a requirement for a Trainee IT Systems Consultant.

This role involves supporting existing customers, monitoring customers systems using Microsoft System Centre, working with our highly technical business team to develop our Coretek Cloud solutions, managing client projects, assisting with the installation of hardware and software, general administration and documentation.

With a strong interest in customer service and a high technical knowledge, the ideal candidate will have an excellent telephone manner, customer facing skills, be self-motivated and interested in business development. As this is a trainee position, previous IT experience is not essential however, the candidate should be able to demonstrate a passion for building a career in the IT industry and the aptitude to progress into a consultant role.

Key Activities;
• Provide 1st, 2nd and 3rd Line IT Support
• Assist the Coretek Business Services team with day to day operations
• Work closely with our customers to provide professional IT consultancy
• Help continue the development of our Coretek Cloud platform
• Work alongside current team to develop and enhance Coretek’s service solutions

Key Skill requirements;
• Degree in IT or related subject
• Basic understanding of core networking concepts
• Good fault finding and diagnostics skills
• Excellent customer skills
• Valid UK driving license

Desirable skills and experience;
• Ability to work well in team
• Good diagnostics thought process
• Must be customer focused
• Excellent telephone manner
• Some hands on experience working with Microsoft Technologies such as Windows Server 2008 R2 to Windows Server 2012 R2 and Windows 7 and 8
• Some experience working with server / desktop hardware
• Some work experience preferred but not essential

This is an exciting opportunity to become a key player in a progressive company specialising in Microsoft solutions. Closing date for applications will be Friday August 7th 2015.
Please email applications to stephen.oke@coretek.co.uk

Location – Plaitford (Hampshire) Salary – starting circa 18k – 23k (dependent upon qualifications and experience)