Tag Archives for " IT "

national-apprenticeship-week

Coretek celebrate National Apprenticeship week

This week is National Apprenticeship Week. This is a week for employers and apprentices to come together to celebrate the success of their apprenticeships whilst encouraging others to start a career as an apprentice.

Here at Coretek, we have always supported apprentices. Previously, we have had apprentices in finance, marketing and IT. We wanted to hear from a few of our employees who had previously been or are still apprentices.

Matt Archdale, Support Technician –

“My apprenticeship was the Level 3 (Advanced) IT Apprenticeship Gold Standard Programme which I studied at the Highbury College in Portsmouth. I received 2 qualifications.

BTEC Level 3 Diploma in Professional competence for IT and telecoms professionals – During this course I had to demonstrate competence in using software & hardware maintenance, and demonstrating an understanding of a wide range of end-user support methods. Work for this course was completed both in the college and at the workplace, with a correspondent from the college meeting me in work time to set curriculum based tasks which suited the work I carry out on a daily basis at Coretek.

These tasks included demonstrating an understanding of health & safety procedures, creating a project plan documentation based on the use of Microsoft Project and implement the project into a real-life situation, as well as displaying an understanding of advanced concepts found within the IT industry.

CompTIA Network + – I studied in both my own time and at the college for the CompTIA Network+ exam. I believe the reason that I was able to pass this exam was partly due to my own studies but also as the exam material had a lot in common with my job which I had been carrying out with Coretek.

Coretek gave me the time and space I needed to study for the exam and complete the coursework which was required by the college. Without the freedom to schedule time during the working day to get these tasks done, I doubt I would have been successful in completing the apprenticeship. The fact that Coretek was as flexible as they had been with me during my apprenticeship is something that I am truly grateful for.”

Bethany Kibler, Marketing Assistant –

“I received a Level 3 Diploma in Digital Marketing for my apprenticeship. I studied this through 3aaa Apprenticeships in Southampton.

This diploma consisted of one day of work within the apprenticeship centre a month and then tutor visits every few months to the workplace. This course was made up of multiple modules, to name a few; The Business Environment, Social Media Concepts and Branding, SEO and Paid Search, Email Marketing, Marketing on Mobile Devices, Website Creation, CMS Management and more.

Coretek really helped with my progress in this apprenticeship. Whether that was getting help on work I didn’t understand or being given as much time as I needed to get all of the work completed. This was pivotal in the completion and passing of this apprenticeship. For that, I am very grateful!”

We believe that apprentices are a great addition to the company and are vital for bringing a fresh approach to the business.

SecureSuite

Our new unbeatable email and system security package from Coretek – SecureSuite!

Coretek are proud to be launching our brand new, comprehensive security package – SecureSuite.

SecureSuite offers industry-leading, complete protection for your email and data and comprises of three distinct products:

SecureStore – Dependable Cloud and On-Site Backup

SecureArchive – Secure Email Archiving

SecureFilter – Advanced Email Filtering

The fundamental need for email and file protection

The cyber terrorists and hackers of this world are finding more and more sophisticated ways to get access to your information. 2017 was a tipping point where this has come to the forefront with recent high profile victims including: the NHS, Renault, FedEx and Hitachi, amongst others. A serious attack can be debilitating for an organisation of any size – especially those in the SMB and SME categories, who may never recover from the aftermath.

The solution

Here at Coretek, we take protection of our clients extremely seriously and continually review the products we recommend to ensure that we offer the best products on the market. As such, we are confident to promote our new SecureSuite of products as the best in their respective fields.

Each one has been specifically chosen to a counteract a particular threat, whilst working together provide a holistic approach to keeping you protected.

SecureStore – Your Plan ‘B’ in case of an emergency

SecureStore is our dependable backup solution that will allow you to restore your vital files and folders in the case of virus attack or accidental deletion.

Backups are stored both on-site and to the cloud for the best of both worlds – the restore speed of on-site and the assurance of having an additional backup in the cloud. Our cloud backups are fully encrypted so you can rest easy that your data is safe with us.

SecureArchive – Your safety net for email

SecureArchive provides the safety net to assure you that even if emails are deleted from your inbox, they can be quickly restored.

Most organisations understand that they need to back up their data. However, email availability is often an afterthought or not considered at all. Email is the primary means of communication for many, if not most organisations and just like with files, the loss of an important email could be extremely damaging. Our SecureArchive not only keeps your email safe but also is invaluable for those who need to keep archived email for regulatory purposes and its advanced search options can even help improve efficiency.

SecureFilter – The security guard for your inbox

SecureFilter is our email filtering solution that keeps your inbox clear from spam and protected against viruses and targeted email attacks.

Over 100 billion emails are communicated every day and recent email statistics state that over half of this email traffic is categorised as spam. SecureFilter blocks spam before it reaches your inbox, keeping you free to concentrate on what counts. Furthermore, it provides you with the autonomy to block or allow any email you choose. SecureFilter also works hard to keeps your inbox free from targeted attacks such as phishing, as well as protection against viruses and cyber fraud by using the latest in AI technology. These attacks are fast becoming the biggest threat to any business and having adequate protection in place could save your organisation thousands of pounds.

If you would like details on any of the SecureSuite products, get in touch with the team today.

Tim

Congratulations to Tim for 10 years at Coretek!

Congratulations to Tim Johnson who is celebrating 10 years with Coretek this month!

Tim is our networking and firewall guru who is an extremely valuable member of the team.

Starting on the ServiceDesk in 2007 as a Junior Systems Engineer, he has worked his way up to Senior Systems Consultant and is one of the most experienced people in the company.

Thanks very much Tim for all your hard work over the past 10 years and everything you have done to make Coretek what it is today. Here’s to another 10!

Coretek are hiring a Junior IT Support Technician – apply now!

Do you have a passion for technology and would love to build a career in the IT industry?

Coretek Group are an internationally established IT consultancy specialising in Microsoft solutions providing IT support, managed services and IT consultancy services to a diverse client base including the commercial and the educational sectors. Coretek Group are ISO 9001 accredited.

As a result of on-going growth, we have a requirement for a Junior IT Support Technician.

This role involves; providing remote support to our clients over the phone and using remote access software, assisting with daily operations such as backup checks, building and configuring client machines and producing reports.

With a strong interest in customer service, the ideal candidate will have an excellent telephone manner, customer facing skills, be self-motivated and interested. As this is a junior position, previous IT experience is not essential however, the candidate should be able to demonstrate a passion for building a career in the IT industry and a willingness to learn.

We offer a comprehensive benefits package including; BUPA private health insurance, critical illness insurance, Coretek pension scheme, EMI (share) scheme and of course, company pool table!

Key Activities;
• Provide 1st Line IT support via phone and remote access software
• Daily operations checks
• Monthly status checks and reports
• Client machine builds
• Occasional on-site support

Key Skill requirements;
• Basic understanding of core networking concepts
• Good fault finding and diagnostics skills
• Excellent customer service skills
• Valid UK driving license

Desirable skills and experience;
• Ability to work well in team
• Good diagnostics thought process
• Able to work independently
• Some hands-on experience working with Microsoft Technologies such as Windows, Windows Server, Office, Office 365
• Some experience working with server / desktop hardware
• Some work experience preferred but not essential

Salary £12,675 – £17,428 depending on qualifications and experience.

Don’t miss this opportunity become a key player in a progressive, fast-growing company and to join our dynamic team. Closing date for applications will be Friday 28th July 2017.
Please email applications to hr@coretek.co.uk

What is Business Continuity and Disaster Recovery?

A Business Continuity and Disaster Recovery (BCDR) solution, as well as the associated technical and business plans, ensure that required (or all) business services can continue in the event of a critical service outage that exceeds a business defined limit. This outage may affect local infrastructure, or it may affect additional infrastructure or services that are business critical but hosted externally to the business. These external services may be covered by their own BCDR guarantees.

Essentially, Disaster Recovery is seen as a subset to Business Continuity which deals with many business wide concerns and plans for different types of unforeseen issues, whereas Disaster Recovery is a more focused look at how IT (and associated services like telephony) would continue in the event of a critical outage.

Business requirements for BCDR are the most important pieces of information to get right and should be done before any potential solution is considered. This is because a business with requirements for a same day Recovery Time Objective (RTO) and a 5-minute Recovery Point Objective (RPO), would require a very different (and generally more expensive) solution to a business that has requirements for a 5-day RTO and a one day RPO.

What are RTO and RPO?

The Recovery Time Objective (RTO) is the period of time following an incident within which a product, activity or service must be resumed, or resources must be recovered. For products, services and activities, the recovery time objective must be less than the time it would take for the adverse impacts that would arise as a result of not providing a product/service or performing an activity to become unacceptable. – ISO 22301

The Recovery Point Objective (RPO) is the point to which information used by an activity must be restored to enable the activity to operate on resumption. This can also be referred to as “maximum data loss”. – ISO 22301

Business requirements for both the return to operation time, as well as the return point all affect the technical requirements and the end solution, as these business requirements can have wide ranging consequences on the plan and the infrastructure used for recovery.

How does this affect my IT services?

As recovery objectives shorten, effort is usually put into providing high availability or ready to go substitute infrastructure for business services, as opposed to restoring services from a backup. As this involves either additional infrastructure sharing a load or standby infrastructure ready to step in, resources must be allocated to check and maintain this additional infrastructure.

For short recovery objectives it is also absolutely critical to place priorities around business services so that if multiple services are affected in the event of a disaster, work can be correctly prioritized to restore the business critical services first. This is instrumental in the formulation of a successful BCDR plan.

If either the recovery requirements are incorrect, or change, it is imperative that everyone concerned be notified immediately, as these objectives have a major effect on the solution and the technologies that provide it.

I think I need a BCD plan… What are my next steps?

Coretek have extensive experience in providing tailored BCDR solutions for almost any business requirements. Solution options are available leveraging either our CoretekCloud platform or a leading third party public cloud provider. Contact Coretek today on 0800 304 7444 or email us on enquiries@coretek.co.uk to find out more or to discuss your requirements.

Coretek's 12 Days of Christmas

Look out for Coretek’s 12 Days of Christmas!

Starting on the 1st of December, here at Coretek we will be running our version of the 12 days of Christmas!

Expect to see offers, competitions, discounts, free tips and much more!

All you have to do is make sure you follow our new posts every day. We will be starting on the 1st of December and will run through until the 16th of December. We will not be operating on the weekends.

You can keep updated on what each day will offer you by following us on our social media channels or by signing up to our newsletter and receiving daily updates!

Follow us on Facebook, Twitter and LinkedIn.

You do not want to miss out on these amazing deals!

Get rewarded for your referrals!

Do you know anyone that is looking for outstanding IT support?

Well at Coretek we are now offering an excellent referral scheme! Refer somebody who you think could benefit from our services and your school or business could receive a £200 Coretek credit!* Then for yourself, you will receive a £25 John Lewis voucher!

So, you don’t know what you could spend your Coretek credit on? We have some examples of how you could spend your £200…

  • You could use £200 towards our on-site support
  • Save yourself some money this month by getting £200 off of your bill
  • Need some new hardware? Use the £200!

*The £200 credit and the £25 John Lewis voucher will be paid when the organisation that is being referred signs a full support contract with Coretek Group. £200 credit must be spent with Coretek within 12 months from date of issue.

 

one-note-features

An introduction to Office 365 with Cowplain school!

Following on from our successful event at Microsoft HQ, we visited Cowplain School so they could receive their prize from being the runners up on the day!

thumb_DSC_0932_1024

The theme for the Microsoft event was ‘Office 365 in Education’, so we decided to develop and expand on this topic in order to enhance the students knowledge on what really is Office 365.

The day consisted of two 2 hour sessions with the year 7 pupils at Cowplain School. We begun the day with a presentation that outlined what Office 365 is and how to sign up. We then touched on each of the Office 365 apps and how they can be used in education. The last app of the presentation was Sway, this is wen we introduced the days activity. The pupils were tasked with creating a Sway on their school, to be showcased at the upcoming open evening for new potential year 7 students.

The students separated off into 3 IT suites and begun the activity. The students currently have experience with Google Drive but wanted to learn more about Office 365 in order to begin using it at home and at school. So this was a totally new experience for all of the students. What followed was an array of collaborative, exciting sways that outlined why they enjoy their school. Throughout this activity we took into account how the students were working and how they were using the Office 365 app.

We gathered back in the gym at the end of each session to have a roundup of the days activities. We then announced a group from each class who really impressed us with their work. Each group was awarded with an Amazon voucher to use at their pleasure.

This day enabled us to teach many students about the wonders of Office 365 and how each of the apps can help within their education. It also meant the students were able develop within an app they had never even heard of before! Overall, a successful day!

New Website

The Updated CoretekCloud Website is Now Live!

As an addition to the Coretek website, we have now created a new CoretekCloud section. We have designed this to follow the Coretek Group branding and to reflect our company’s ethos.

Cloud computing is widely agreed to be a complete revolution in the IT industry; offering dramatically reduced costs, improved security and access to your systems from anywhere. Now at CoretekCloud, our leaders in the IT industry can get you access to the Cloud and can offer you constant ongoing support.

Take a look at our new website and the services and products that we offer, to see if we can help you today!

To find out more, contact us at enquiries@coretek.co.uk or call us on 0800 304 7444. Alternatively you can connect with us through our social media channels!

Like us on Facebook, follow us on Twitter and follow us on LinkedIn.

Businessman using a digital tablet

Have you ever considered moving your business to the Cloud?

Are you tired of having to replace your main on-site IT hardware every few years?

Would you like your employees to be able to work from anywhere in the world?

Well, with CoretekCloud, you can! Built and designed by our team of in house experts, and backed by our ISO commitment to service quality and data security, we can help you transition your business to the cloud.

CoretekCloud is able to offer a variety of services, from off-site backups and data storage, to fully managed desktop and infrastructure-as-a-service environments. With little to no capital expenditure and fixed monthly user costs, why not speak to one of our team for more information on how CoretekCloud can benefit your business today!

Contact us today on 0800 304 7444 or at enquiries@coretek.co.uk